TERMS & CONDITIONS
Welcome to Beyond Beautiful Style Lounge. By booking an appointment or using our services, you agree to the following terms and conditions:
APPOINTMENTS
We recommend booking in advance to secure your preferred date and stylist. Walk-ins are welcome when available, but cannot be guaranteed.
CANCELLATIONS & NO SHOWS
We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment. Cancellations made with less than 24 hours’ notice, or missed appointments, may incur a fee.
PRICING
All prices are listed in AUD and include GST. Prices may vary depending on hair length, thickness, and time required. A personalised quote will be provided during your consultation.
DEPOSITS
Certain services may require a deposit at the time of booking. Deposits are non-refundable for no-shows or late cancellations.
SERVICE SATISFACTION
If you are not completely satisfied with a service, please contact us within 7 days so we can address your concerns. We do not offer refunds, but we’re committed to working with you to find a solution.
LATE ARRIVALS
Arriving late may result in a shorter appointment time or rescheduling, depending on availability. We’ll do our best to accommodate you, but we respect the time of all clients.
HEALTH & SAFETY
Please inform your stylist of any allergies, sensitivities, or medical conditions prior to your appointment. For safety reasons, children must be supervised at all times.
SOCIAL MEDIA & PHOTOGRAPHY
We reserve the right to take and share photos or videos of rendered services on our social media platforms and website for promotional purposes. If you do not wish to have your photo or video shared, please let us know prior to your service.
KERASTASE PARTNERSHIP
As a proud Kérastase Salon, we use and recommend high-quality products tailored to your hair’s needs. Product recommendations are based on professional assessment.
GIFT VOUCHERS
Gift vouchers are non-refundable and not redeemable for cash. They must be used within the validity period noted on the voucher.